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An effective customer satisfaction survey program should focus on measuring customer perceptions of how well the SME delivers on the critical success...

Some 95 percent of family businesses do not survive the third generation of ownership, says the Family Business Network. Those who survive have put in...

After you have selected the applicants you wish to meet with, it pays to plan out the interview in advance. Having a fixed agenda, knowing what questi...

The cash flow statement provides aggregate data regarding all cash inflows and outflows of a company. The cash flow is determined by looking at three...

Running a family business is good business As a family business you are running the world’s oldest and most dominant form of business organizati...

For your business to thrive, it is important to have a clear strategy in place; but sometimes it is hard to know where to start. Conducting an analysi...

Have you ever felt that you are investing too much time and effort in running after prospects who do not turn into customers? Learn how to focus on th...

Do you know what type of procurement opportunities exist for your business? Have you ever prepared a bid? Do you want to know how to identify bid oppo...

Online marketing, or digital marketing, is the use of the internet to promote products or services, obtain leads, and convert them to sales. Digital m...

Learn from inspirational high growth businesses how they turned challenges into success in their emerging markets. While most come from the Middle Eas...

Are you interested in optimizing your purchases? This article will help you analyze your planning and sourcing activities with the aim of identifying...

Going through the list of Do’s and Don’ts about how to prepare a winning proposal will help you avoid  common mistakes, and it will enhance the c...