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Outsourcing Your Human Resources

For many small business owners, dealing with the multitude of employer responsibilities - from creating competitive benefits packages to compl...

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Customers

It is important to be thorough and specific when creating a description of the target customer for your product or service. This description defines t...

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10 Steps to Effective Collections

An effective collections policy requires some kind of formal system that ensures overdue accounts get paid. Letting late payments languish can disrupt...

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How to Talk about Money: A Taboo Subject

Money is a subject which remains taboo in many households and societies, never to be discussed — unless forced to.  It remains a taboo subject for a v...

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Elements for a Successful Press Campaign

To conduct a successful public relations campaign, it helps to be familiar with some of the basic PR tools. Choose any of the following "elements" of...

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Family Member Roles in the Governance of Their Business

In a typical non-family business, any involved individual can be an employee, a manager, an owner, a director, or some combination of these roles. In...

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Franchising Basics

When you're considering starting your own business, you have a choice of either starting from scratch, buying an existing business, or looking at a bu...

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Quick Cost Savers

One of the keys to running a successful small business is learning to control costs. Left unattended, even the smallest expenses can quickly add up an...

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Sample Press Releases

Event Announcement If your company is doing something special, be sure to alert the press. You can be holding a grand opening...teaching a special cl...

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Customer Feedback

OBJECTIVE: Your ongoing pursuit of feedback from customers, employees and vendors will be a valuable tool to monitor tastes, problems, trends and pote...

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Dispute Handling & Litigation Management in Nigeria

Introduction Disputes are bound to arise in business relationships and commercial transactions. These disputes can be resolved amicably through altern...

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Making Cold Calls

Cold calls are phone calls or visits to sale's prospects who don't know you. The objective of a cold call is to gather information about the prospect'...

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